About Zebra Data Service

ZDS 14.0.3.1016

Overview

The Zebra Data Service (ZDS) system is a set of background services running on all supported Zebra devices and is responsible for collecting and uploading analytics data coming from ZDS plug-ins and Zebra-authorized third-party apps. Data is uploaded to the Zebra analytics database every 24 hours by default with transport secured with HTTPS. ZDS accepts configuration changes to the upload interval, data-collection events and other parameters through a barcode scanned by the device. Learn more about changing ZDS parameters.

ZDS components are self-updating to ensure that devices contain the most up-to-date features and bug-fixes.
Learn more about ZDS updates.

New in ZDS 14.0.3.1016

  • Data collection enhancements:
    • Tracks causes of temperature over/under conditions
    • Collects low/high battery temperatures at shutdown
    • Tracks origin of device disruption and/or reboots (user/manual, EMM system, etc.)
  • Feature additions or enhancements:
    • Communicates fall detection, thermal events and additional info to Zebra Service Agent
    • Allows replacement of default metrics/events with user configuration
  • ZDS in-app Android 15 view-only EULA screen displays only the current ZDS state
  • ZDS can be toggled on/off:
    • During the Android Setup Wizard
    • After setup in Android Settings panel

Data Collected

  • Current temperature of:
    • Battery
    • CPU, GPU
    • Device skin
  • Overall battery consumption (usage of top energy consumer)
  • CPU utilization percentage at collection time
  • Application usage: (start/stop times of foreground apps)
  • Details of eSIM configuration, network type (e.g. 4G, LTE)
  • More accurate device-drop data
  • Latency of the preferred network connection
  • EMM system vendor, enrollment state (fully managed, device owner, etc.)
  • Device platform (CPU model)
  • Bluetooth MAC address
  • IMEI2 number
  • Mobile signal strength
  • Wi-Fi signal strength
  • GPS statistics:
    • Mobile signal strength history
    • Wi-Fi signal strength history
  • Device "Build Fingerprint" including:
    • Device model number
    • Android version
    • Build ID
  • Device serial number
  • Device usage data
  • OS image, LifeGuard and security patch levels applied
  • Available RAM
  • Low-RAM events
  • Device storage (flash) information and health
  • Battery life and health information
  • Battery charge/discharge status
  • Battery errors
  • Wi-Fi (WLAN) connection events
  • Airplane Mode usage
  • Screen brightness min, max and average
  • Cellular (WWAN) connection events (if applicable)
  • Static MAC address
  • Minimum, maximum and average WWAN signal levels
  • Battery scale (maximum charge level) data
  • Device Name
  • Details about application crashes (fatal exceptions) †¶
  • Device hardware part number ‡
  • Data traffic statistics (as applicable) for:
    • Bluetooth
    • Cellular (WWAN)
    • Ethernet
    • Wi-Fi (WLAN)
  • Location data (as applicable) for:
    • Cellular
    • GPS
    • Wi-Fi (WLAN)
    • WWAN signal strength fluctuations
  • System app info and usage
  • Zebra app info and usage data, including for:
    • DataWedge
    • Enterprise Home Screen
    • EMDK for Android
    • EMDK for Xamarin
    • MX STATS
    • SimulScan
    • StageNow
  • Scanner information and usage statistics
  • Reboots triggered by the system or an app
  • Application Not Responding (ANR) events
  • Data collected ONLY when enabled by administrator:
    • Auto rotate setting in device usage
    • Bluetooth scanner battery stats
    • CPU utilization by app*
    • Device entry into doze mode and/or maintenance window
    • Device free-fall detection events
    • Device unlock events
    • Dynamic MAC addresses in WLAN info
    • Minimum, maximum and average WLAN signal levels
    • Storage space utilization by app*
  • On PS20/PS30 devices:
    • Current connection
    • Cradle part number and serial number, model, port configuration, device rack position (at time of last docking)
  • Control features:
    • Toggles data collection On/Off on devices running Android 15 (and later)

* Supported only on devices running Android 10 or later
† Supported only on devices running Android 11 or later
‡ Supported only on devices running Android 13 or later
¶ Requires LifeGuard update from Nov. 2023 or later

Learn about battery scale from the Android developer community.

ZDS Support Notes

  • Data collection is enabled by default
  • Data collection and upload frequency is configurable (default = every 24 hours)
  • ZDS is compatible with all Zebra devices running Android 7 (and later)
  • ZDS comes preinstalled on all devices with Android 7 (and later)
  • Zebra offers active ZDS support for devices running Android 7 and later

Please contact Zebra Support for more information.

Also See

  • FAQ | Frequently asked questions about ZDS
  • ZDS Setup Guide | How to check whether ZDS is installed and/or enabled.